Billing FAQ

Billing without the mystery.

Volume One is a $9.99 one-time purchase handled through secure Memberstack checkout. Access begins after the purchase is verified.

Is this recurring?

No. New Volume One purchases do not renew and there is no subscription to cancel.

Why do I not see Case Room access?

Confirm you are signed in with the same email used at checkout, then contact support if access still does not appear.

Do not send payment details

Sondera support will not ask for full card numbers, passwords, or private banking details.